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Sincere apologies for this experience Dean. I must have missed you somehow in the clubhouse but I was apologising to anyone and everyone for this error. It shouldn't have happened and we can't apologise enough. We have emailed you a free entry as way of apology. We agree with your comments and will be making sure this doesn't happen again. Thanks for making the effort to come and support the charity
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Thanks for this Catherine, 100% agree with matching bib numbers to coloured signs, something that we hadn't picked up on. Learning for next ones. The event info was sent via email just over 1 week in advance but we had noticed that some had not received it when they got in touch. So we resent and added to social media. We will investigate why these weren't received or why they may have gone to junk emails and rectify. We are also exploring with our web provider how to best include more info for each event on the designated pages. We do hope to get more people involved in future and grow the numbers, to that end we have invested in marketing and social media support for the rest of the year. Hopefully this works. Thank you again for the photos and we look forward to seeing you at the next one.
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Thanks Rob appreciate this. Chip timing is in consideration but only if we have increased participant numbers. Unfortunately the systems are very expensive to hire and/or buy so at the moment with the size of the event it's not a viable option. See you at the next one hopefully
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Thanks Julie, appreciate this. I will pass on the feedback regarding the catering to the Rugby Club. Hopefully we can influence them on the sustainability side of things.