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Hello James, thanks for sharing your feedback. It is important for us to take all thoughts and comments on board. Our team always revise event day logistics and we can look into how we can better next years event. We take everything on board, so thanks again for taking the time to support us with this feedback. Well done on your race!
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Hi Richard, Thank you for taking the time to share your feedback with us. We would like to assure you that all comments are carefully considered, and we have discussed your concerns internally. At present, we do not have approval to implement full road closures for this event. However, we have qualified Traffic Management stewards in place at key crossing points, in accordance with arrangements approved by the Safety Advisory Group (SAG), to help ensure the safety of all participants and members of the public. We do notify residents and local businesses in advance that are highly impacted. We recognise that there may be further opportunities to enhance how we communicate with the local community ahead of the event. We are committed to exploring additional ways to ensure that residents are well informed and supported. We are dedicated to delivering the best possible event experience and truly value the feedback we receive. Should you wish to share any further comments, please do not hesitate to contact us via email. We would also welcome the opportunity to have you return in the future so we can demonstrate the high standard to which our events are delivered. Thank you once again for your feedback. Kind regards
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I really enjoyed this event. I love history and I love castles so to do an event that starts and finishes and Hampton Court Palace is, I think, pretty special.
Pre-event I found the information helpful and it answered all queries. Was nice to have the bib sent through in the post as I like to be able just turn up and run rather than have the hassle of sorting out race numbers on the day.
The race village itself was easy to find and a nice busy - enough people to have a good atmosphere but not so busy that it felt overhwelming in the post-Covid times. Loads of toilets both portaloos for the event and toilets in the grounds of Hampton Court Palace itself. Weirdly, when I went there were lots of people queuing for the first set of portaloos despite there being no queues at the ones slightly further back.
Also, there was a bag drop! :D It was outside so I was glad I'd put everything in plastic bags to keep in dry in the event of rain but it was super quick and easy to drop off and pick up after the race.
Announcements over the loud speaker let people know when they should head to the start area based on their estimated finish time and King Henry VIII was there to wave people off.
I'm not from the area and it was my first time there so I found the route interesting. There's a loop up along the river, turn right at the bridge at the top, and then head back down the river and through the town to then do a shorter loop repeating the pretty river section and then turning left to run through the golf course back to Hampton Court Palace. Marshals were around to ensure it was safe to cross and there were lots of water stops en route. I can't recall that many signs (may have just been me) but it was really obvious where to go so no chance of getting lost. Lots of locals were out to shout encouragement too.
Most of the route is on tarmac, path, or pavements with only a small section on grass. I was worried about the grass bit beforehand due to an ankle injury but the ground was solid and it was absolutely fine to run on.
It was fantastic to see Hampton Court Palace for the finish and really helped to motivate me for the end section. Lovely encouragement for runners coming in from staff at the finish line too.
There was no actual goody bag but at the end I picked up my awesome medal (love the design!), T-shirt, big bag of Epsom bath salts, and edible treats.
My legs were still tired from Brighton Marathon the week before and I'm struggling with an ankle injury but without those, the course would have been perfect for a PB.
It's definitely a race I'd be interested in doing again. My only (small) criticism would be the number of plastic bottles that go to waste. I'd be happy with smaller amounts of water in paper cups to save on waste and littering. But overall I definitely highly rate this event and would recommend it to anyone after something fun on a nice route with a great atmosphere and an awesome race medal and T-shirt.
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Pros: The crowds were excellent, they really spurred me on when I was flagging and the bands dotted along the course were a welcome distraction.
Starting and finishing at Hampton Court was lovely and it was surprisingly easy to find free street parking nearby.
Brilliantly flat course, mostly along the banks of the Thames, great for first HM or PB chasers.
Cons: Running through the town was less than picturesque and a bit of a slog but running across an uneven field for the last 1-2 km was soul destroying, your energy is already flagging and now you need to watch each step to avoid turning an ankle on the homeward stretch, I would have preferred the field to be at the start.
I signed up to this HM as my first believing there was no cut off time, but 2 weeks before the event, I received an email saying anyone who could not finish within 3 hours would be collected by the sweeper bus. I nearly pulled out of the race altogether at the prospect of running 19-20k only to DNF. If there is a cut-off time this should be made abundantly clear before they take your payment.
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