Hi Naomi. Thank you for taking the time to leave such detailed feedback. We're pleased to hear that your arrival experience, the organisation and the overall atmosphere of the event made a positive impression, and that your daughter enjoyed taking part in her first Castle Race Series event. We're sorry to hear about the issues she experienced on the bike course, particularly the puncture, and we appreciate you highlighting your concerns about the course surface and shared sections. Participant safety is always our priority, and feedback like yours is invaluable as we review each event and consider improvements for future editions. Thank you also for raising the points about runners and officials on the course. We'll ensure these comments are included as part of our post-event review with the Race Director and operations team. We're grateful for your balanced feedback and hope to welcome your family back to another Castle Race Series event in the future.

Hi Leonie. Thank you for taking the time to leave a review and for sharing your honest feedback. We appreciate your comments about the run from the swim exit to transition. The layout is largely determined by the venue, but it's valuable for us to understand how participants experience the course. We're really pleased to hear our marshals made such a positive impression, and we'll be sure to pass your kind words on to them. It's also great to know you appreciate the range of events we offer for participants of all ages. Thank you for racing with us, and we're glad to hear you'd come back again. We hope to see you at another Castle Race Series event soon.

Hi Kerry, thanks for your feedback! We're really pleased you found the race briefing clear and informative – our Race Director takes great pride in briefing every participant. Sorry the transition didn't meet your expectations. Due to the venue layout, the run from the swim exit is a little longer than at some events. Carrying your own wetsuit is part of the race rules for all competitors to keep things fair. Thanks also for your comments about the marshals. We'll pass this on to the team as we're always looking for ways to improve. We appreciate you taking the time to leave a review and hope to see you again soon!

Thank you for your message, and we really appreciate you taking part — especially as this wasn’t your first Castle Race and your second at Belvoir Castle. We’re glad to hear you found the event well organised overall. That said, we’re sorry to learn about the issue with missing marshals during the cycle stage, and we completely understand how frustrating that must have been. Your feedback is really important, and we’ll make sure it’s passed on to the race operations team to review and address for future events. Thanks again for your continued support, and we hope to welcome you back at another Castle Race soon.

Thank you so much for your kind feedback! We're glad you enjoyed the event and appreciated the quad bike support for the juniors. Noted on the transition mats — we’ll look into improving that. We’re thrilled to hear you’ll be back!