Pre-race communication was good. Bib numbers were posted in good time, which always works well. We left plenty of time to use the prepaid park and ride facility at the Office of National Statistics on the edge of Newport, but traffic was certainly building by 7:15am. I was ple...
Pre-race communication was good. Bib numbers were posted in good time, which always works well. We left plenty of time to use the prepaid park and ride facility at the Office of National Statistics on the edge of Newport, but traffic was certainly building by 7:15am. I was pleased to see a number of portable toilets by the bus departure point. These were being well used but toilet roll supplies were running low from early on, so I’d suggest taking your own. P&R bus drops you a short walk from the race village. Can’t comment on bag drop, as husband dropped off my bag. He mentioned that bags were being searched, which was not mentioned in the pre-race literature. Similarly I can’t comment on race village portable toilets as I used the ones in a cafe in Friars Walk shopping centre.
Getting into our starting pens was chaotic, with volunteers sending us in different directions. One lady marshal eventually took charge and led a large group of us ‘red bibs’ to the correct starting pen. With the introduction of a new half marathon this year the start was a little congested, as were the early miles. There was an issue with crowding on the out and back section and at one water station, with lead bikes and faster runners having to dodge and weave through slower runners.
On course provision of water and Hi 5 Aqua gels was adequate, as conditions only really warmed up in the latter stages of the event. The new course, while very flat, was uninspiring and support was thin apart from at the start around the city centre and at the finish. The marshals at the finish were lovely, especially the older gentleman who placed my medal around my neck. I liked to be offered the option of declining a race t-shirt on my entry (which I did).
It was good to have a wide choice of restaurants and bars so close to the finish line, to celebrate completing another marathon with friends and family. The return bus journey to the park and ride operated well - again no crowding and not long to wait.
The real problems with this race started after the event. Very quickly participants started to query the accuracy of the course on the event Facebook page, all believing it to be long. Over the next few days runners contacted Run4Wales requesting clarification. However, no holding statement was issued and the provisional results were finalised on Power of 10 and Run Britain the day before the first public statement was issued by the organisers. This statement generated further legitimate questions, some of which have still not been answered to date. For example I have asked Run4Wales to comment on potential cone misplacement on the out and back section (run twice), as there is a clear discrepancy between the official Strava trace and the Strava trace run by participants on race day. I have also asked if a final course check was performed on race morning - again no reply.
Times have since been adjusted to take account of the 276m over measurement, but the new times have only been published on the Facebook page. Official times have not been amended and it’s doubtful whether the adjusted times will be accepted by other race organisers such as Boston, Chicago and the like.
Apologies for the long-winded review but I do feel that the organisers need to make some substantial improvements to the way they manage this running festival and how they communicate with their customers. Having run both the old and the new course I don’t feel that the new two lap course is an improvement. All in all a disappointing and frustrating experience after a long period of intense training, with an ongoing search for answers to legitimate questions.
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