I ran this race in 2015 as my first 10k and having complete dmany race since it was clear a lot could be improved in this event.
Positives - Support was fantastic
Could be improved - no starting pens, poor goody bag, not the greatest london route, bad bag collection.
It is worth noting I hve heard better reports on this rac esince Virgin took over in 2016 with many of m issues having been resolved.